Sales terms
Seller
[Publisher name or company], [address], [SIREN number], [contact email], [VAT number].
The service
Duo Radar tells you by Telegram or email when an Apple Store within your chosen distance has the iPhone Duo in a size you pay for. We don't sell or reserve phones, and we don't guarantee a phone will still be there when you get the alert. Duo Radar relies on information Apple publishes, has no link with Apple, and may stop if that information can no longer be reached.
Prices and renewal
One size, in every colour: €4.99 excl. VAT per week, so €5.99 charged with 20% VAT in France. All sizes: €17.99 excl. VAT per week, so €21.59 charged in France. Elsewhere, the VAT of your country applies. Your subscription renews automatically every week until you cancel it. Each size is its own subscription, with its own weekly charge and renewal date. You can cancel each one separately in Manage subscription. Moving to All sizes stops your other sizes renewing at the end of their paid week, and days already paid for them are not refunded.
Cancelling
You can cancel at any time in Manage subscription, from My alerts. Alerts run until the paid week ends, then stop with no further charge. Stopping messages on Telegram or by email does not cancel your subscription.
Failed payments
If a renewal fails, Stripe tries again for a few days and alerts continue. If the payment fails for good, your subscription and alerts stop.
Withdrawal and refunds
| When | What happens | Refund |
|---|---|---|
| Within 14 days of each subscription | You can withdraw | Unused days only, within 14 days of your request |
| After 14 days | You can cancel at any time, and alerts run until the paid week ends | None |
| Your request to start immediately wasn't recorded | You can withdraw | Everything you paid |
For example, a One size subscriber who withdraws on day 10 has been charged €11.98 (two weeks at €5.99) and used about €8.56, so gets €3.42 back. The simplest way is Withdraw from your contract, in the Subscription menu of My alerts, or the form we email you when you buy.